Privacy policy

Effective Date: April 2nd, 2025.

At Airbnbot, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information. By using our app, you agree to the terms described in this policy.

1. Information
We Collect To provide and improve our services, we may collect the following information:
  • Personal Information Name (mandatory) - To address you properly.
  • Email Address (mandatory) - For communication and account identification.
  • Phone Number (optional) - For additional communication.
  • Email and Password (mandatory) - To create and manage your user account.
  • Account Preferences (mandatory) - To customize replies to your guests.
  • Device and Technical Information Operating System Version (mandatory) - To ensure compatibility with your device.
  • IP Address (mandatory) - To establish a client/server connection for the app to function normally.
  • Communication Data In-App Messages and Chat History (mandatory) - Required for the app's functionality.
  • Email Correspondence with Airbnb Guests (mandatory) - To enable effective replies to your guests' questions and requests.
2. How We Use Your Information

We use the data collected to: Provide and improve the functionality of the Airbnbot app. Customize chatbot responses based on your preferences. Facilitate communication between you and your guests. Ensure app security and prevent unauthorized access.

3. Third-Party Services
Our app relies on third-party services, including but not limited to:
  • Firebase Firestore - For data storage.
  • Capacitor Firebase Services - For authentication, app functions, and app check security.
  • Stripe - For payment handling where applicable.

These third parties may have their own privacy policies governing data handling. We recommend reviewing their privacy practices for additional information.

4. User Rights and Choices
You have the right to: Review your personal data. Request corrections or updates to your information. Request the deletion of your data. To exercise these rights, please contact us at privacy@airbnbot.com.

5. Data Storage and Security

Your data is securely stored in Firebase Firestore. We implement industry-standard security practices to safeguard your data from unauthorized access, alteration, disclosure, or destruction.

6. Children’s Privacy

Our app does not target or knowingly collect data from children under the age of 13. If we become aware that such information has been collected, we will take immediate steps to delete it.

7. International Considerations

As Airbnbot is available worldwide, we comply with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Users worldwide can request access, updates, or deletion of their data in accordance with these regulations.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: Email: privacy@airbnbot.com By using the Airbnbot app, you acknowledge that you have read and agreed to this Privacy Policy. We may update this policy as needed; any significant changes will be communicated directly within the app or via email.